There has never been a better time to invest in learning and development and employee training. But why now you may ask? What makes 2021 so special? Well, as the world slowly starts to re-build itself in the wake of COVID-19, many aspects of ‘business as usual’ have changed irreversibly. You could say that organisations of all sizes are now working under the pretence of ‘business as unusual.' The pandemic caught so many businesses by surprise and has led to learnings of all kinds, whether for small lifestyle businesses right up to multi billion dollar multinationals. 2020 really was an unprecedented year. Almost overnight, businesses across the world had to adapt super-fast to home working arrangements. This created physical distance and disconnection between teams and ‘Zoom and Microsoft Teams’ fatigue became a thing.
Millions of people were put on temporary leave, furlough and wage subsidy schemes. This means that whole sections of the global workforce spent extended periods of time away from their day-job. Whilst some took time to up-skill and stay close to their roles, others had no choice but to take on new roles as home-school teachers and found enterprising new ways to make a living. The upshot is that there is an urgent need for these people to be re-trained and up-skilled, ready for re-deployment in the workforce. Aside from the effects of the pandemic, rapid industrial and technological change is meaning your people will need to dramatically shift their skill-set and this is the first area we will look at as part of our deep dive.