A Guide to Performance Management

When organisations successfully engage their customers and their employees, they experience a 240% boost in performance related business outcomes

What you’ll take away from this guide:

  • What performance management is and the benefits of implementing a performance management approach
  • How to set up a performance management program
  • The importance of using SMART goals and how to set them up
  • How to set performance and behaviour standards for your business
  • How to provide feedback as part of your regular coaching sessions

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