# Fusion5

Business solutions company, Fusion5, has over 650 employees spread over nine offices in New Zealand and Australia.

Like most technology organisations impacted by the worldwide skills shortage, Fusion5 has been intent on attracting new talent and retaining existing staff. And a big part of this, says Rebekah Pine, Fusion5’s General Manager Customer Success & Employee Engagement, has been through focusing on performance to identify what employees want and need to feel fulfilled and supported.

Fusion5 implemented its EDP in 2019 – with options. “Recognising that we had people in the business who were nearing the end of their career and the stress the old performance review process caused, we introduced two EDP options,” says Pine. “The first was a full, high-touch career development programme for newer employees, and the other, a manager-approved, low-touch express option for those happy with the status quo.”

Before adopting Jemini, Fusion5 struggled to understand the makeup of its workforce. Jemini has changed all that, though, says Pine.

“We needed to find a way to create, store, update and share career plans appropriately. We also needed to make sure that a great review conversation between an employee and manager resulted in agreed actions and goals, and that there was accountability afterwards – on both sides. Also, the makeup of our workforce had changed with an influx of a new generation of employees who had different expectations to those of our ‘low touch’ baby boomers. Staff feedback changed from ‘we’re ok’ to ‘we need more contact with our manager, and we want constructive feedback.’ So, we knew we had to adapt.

Pine says that while they did look at alternative solutions, Jemini was a natural choice, given that Fusion5’s HCM (Human Capital Management) team developed the solution.

“After years of working with customers who needed a fresh approach to HR, Jemini was designed from the ground up to help them revolutionise their ability to engage and manage their people. It was clear to us – although we are admittedly a little biased – that Jemini has an amazing future. Its potential to transform HR and the employee engagement journey for our customers and us is limitless.”

See how Jemini can help.